indeed sales-marketing social media specialist

Social Media Specialist


We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap. Social media specialists should have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels. You are responsible for joining relevant conversations on behalf of the brand and “soft selling” the product by providing support to current and prospective customers.

Total weekly hours are 40 hours. Week day hours (Monday through Friday) 8:30am-5:00pm ET

Responsibilities

  • Build and execute social media strategy through competitive research, platform determination, bench marking, messaging and audience identification
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize company pages within each platform to increase the visibility of company’s social content
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Skills

  • Proven working experience in social media marketing or as a digital media specialist
  • Excellent writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Fluency in English
  • Minimum of HS diploma/GED; minimum of 1 year of customer service experient

Job Type: Full-time

Experience:

  • Social Media Marketing: 1 year (Preferred)

Work Location:

  • Fully Remote

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Tuition reimbursement

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