glassdoor sales-marketing desktop support

Desktop Support


<h3>Job Description</h3><div><ul><li>2+ years working within a large enterprise as a service desk engineer/Customer service representative)</li><li>knowledge in ITIL environment</li><li>Handling Trouble Tickets in the form of Calls/ Emails / Voice Mails</li><li>Desktop/hardware Troubleshooting Skills/ Active Directory</li></ul><ul><li>Provide support on basic Networking issues - Knowledge of VPN/Wireless/Lotus notes, Remote Desktop, MS Exchange.</li><li>Provide support on basic Networking issues - Knowledge of VPN/Wireless/, Remote Desktop, MS Exchange</li></ul></div><br/>