This opening is more than 210 days old and is very likely already filled.
- 2+ years working within a large enterprise as a service desk engineer/Customer service representative)
- knowledge in ITIL environment
- Handling Trouble Tickets in the form of Calls/ Emails / Voice Mails
- Desktop/hardware Troubleshooting Skills/ Active Directory
- Provide support on basic Networking issues - Knowledge of VPN/Wireless/Lotus notes, Remote Desktop, MS Exchange.
- Provide support on basic Networking issues - Knowledge of VPN/Wireless/, Remote Desktop, MS Exchange