glassdoor.com sales-marketing desktop support

Desktop Support


Job Description

  • 2+ years working within a large enterprise as a service desk engineer/Customer service representative)
  • knowledge in ITIL environment
  • Handling Trouble Tickets in the form of Calls/ Emails / Voice Mails
  • Desktop/hardware Troubleshooting Skills/ Active Directory
  • Provide support on basic Networking issues - Knowledge of VPN/Wireless/Lotus notes, Remote Desktop, MS Exchange.
  • Provide support on basic Networking issues - Knowledge of VPN/Wireless/, Remote Desktop, MS Exchange

special offer