sales-marketing social media community manager Social Media Community Manager

Job Description

Market America, a product brokerage and Internet marketing company that specializes in One-to-One Marketing, is seeking an experienced Social Media Community Manager for to join their ROCKSTAR team !

Position Summary

Writes, edits, and proofreads across a variety of online content mediums. Delivers a consistent tone and voice across all communication platforms. Manages multiple projects.

Essential Duties and Responsibilities

•Manage presence in social networking sites, including but not limited to, Facebook, Twitter, Pinterest and Instagram and seeding content into social applications as needed.

•Collaborates with team members on monthly editorial calendar; contributes to blog 4-5 times/week
• Creates weekly content schedules for Market America social media channels: Facebook, Twitter, Instagram, Google+ & LinkedIn, and Pinterest

•Become an advocate of the company in social media spaces, managing engaging dialog and answer questions where appropriate

•Monitor effectiveness benchmarks for measuring the impact of social media programs. Analyze, review and report on effectiveness of campaigns to maximize results.

•Utilize good judgment in safeguarding the company image in responses and outreach in all social media outreach.

•Develops copy for all advertising needs to effectively present products and brand.

•Writes effectively for Search Engine Optimization (SEO) to increase organic search engine rankings, drive traffic, lift brand awareness and grow sales

•Creates content suitable for social networking and digital media trends to drive traffic to websites.

•Produces relevant and useful branded content across online and offline channels to ensure consistency and relevancy.

•Drafts original web-based copy for a consumer audience to incorporate creativity and increase usability.

•Collaborates with designers, product managers, and executives from concept through execution

•Participates in the creative to effectively develop of online campaigns.

•Remains abreast of current events and trends in the media industry to maintain competitive edge.

•Generates fresh copy to effectively maintain each brand's unique voice and clearly differentiates company products from competitors’ products.

•Maintains consistency of company’s own unique in-house style across a variety of outlets

•Participates in the content production of email marketing and various online projects, when necessary.

•Complies with company policies and procedures.

•Performs other duties as needed.

Education and Experience

•Bachelors degree in English, journalism, marketing, communications, or related field.

•Perfer at least 3 years of experience in media and journalistic industry.

•Or combination of equivalent experience, education, and training.


•Proficient use of MS Office Products in a MAC environment.

•Above moderate to high levels of English reading, writing, and speaking; active listening, critical thinking; monitoring; coordination; persuasion; instructing; problem solving; analysis; troubleshooting; judgment; originality; and leadership.

Working Conditions and Environment

•Intermittently lift, carry, pull, and push up to 20 pounds.

•Continuously see with visual acuity, sit, balance, grasp, and have repetitive use of arms, wrists, hands, and fingers.

•Frequently hear and talk.

•Intermittently stand, stoop, bend, twist, crouch, kneel, crawl, walk, operate foot and hand controls, squeeze, and reach above shoulders.

•Exposure to electrical equipment, low noise levels, and mild indoor temperatures of hot and cold.

•Constant use of computer.

•Long or odd hours, as needed.

Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.

Qualified candidates should apply online. This position will be based in Greensboro NC. Not a telecommuting position.

Market America is proud to be an equal opportunity employer.


Market America, Inc. is a product brokerage and Internet marketing company that specializes in One-to-One Marketing. Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, NC, the company was founded in 1992 by President and CEO JR Ridinger and has generated over $7.3 billion in accumulated sales. Market America employs over 800 people globally with operations in the United States, Canada, Taiwan, Hong Kong, Australia, Singapore, United Kingdom, and Malaysia. Through the company’s shopping website, SHOP.COM, consumers have access to over 50 million products, including Market America exclusive brands and thousands of top retail brands. By combining Market America’s entrepreneurial business model with SHOP.COM’s powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy®, social shopping integration and countless other features, the company has become the ultimate online shopping destination.

More information is available at (

SHOP.COM is a comparison shopping site designed to meet the shopping needs of the consumer and the business needs of merchants. Leveraging the features of our patented OneCart®, along with extensive partner marketplace integration, a robust Cashback program, and thousands of pages of unique shopping-centric editorial, SHOP.COM helps customers "Shop Smart, Save Big" across thousands of online stores. SHOP.COM also powers ShopCompanion® and The Shopping Vine® (, a shopping blog network. For more information, please visit SHOP.COM (
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