glassdoor sales-marketing shop.com social media community manager

Shop.com Social Media Community Manager


<h3>Job Description</h3><div>Market America, a product brokerage and Internet marketing company that specializes in One-to-One Marketing, is seeking an experienced Social Media Community Manager for Shop.com to join their ROCKSTAR team !<br/><br/><strong>Position Summary</strong><br/><br/>Writes, edits, and proofreads across a variety of online content mediums. Delivers a consistent tone and voice across all communication platforms. Manages multiple projects.<br/><br/><strong>Essential Duties and Responsibilities</strong><br/><br/>&bull;Manage presence in social networking sites, including but not limited to, Facebook, Twitter, Pinterest and Instagram and seeding content into social applications as needed.<br/><br/>&bull;Collaborates with team members on monthly editorial calendar; contributes to blog 4-5 times/week<br/>&bull; Creates weekly content schedules for Market America social media channels: Facebook, Twitter, Instagram, Google+ &amp; LinkedIn, and Pinterest<br/><br/>&bull;Become an advocate of the company in social media spaces, managing engaging dialog and answer questions where appropriate<br/><br/>&bull;Monitor effectiveness benchmarks for measuring the impact of social media programs. Analyze, review and report on effectiveness of campaigns to maximize results.<br/><br/>&bull;Utilize good judgment in safeguarding the company image in responses and outreach in all social media outreach.<br/><br/>&bull;Develops copy for all advertising needs to effectively present products and brand.<br/><br/>&bull;Writes effectively for Search Engine Optimization (SEO) to increase organic search engine rankings, drive traffic, lift brand awareness and grow sales<br/><br/>&bull;Creates content suitable for social networking and digital media trends to drive traffic to websites.<br/><br/>&bull;Produces relevant and useful branded content across online and offline channels to ensure consistency and relevancy.<br/><br/>&bull;Drafts original web-based copy for a consumer audience to incorporate creativity and increase usability.<br/><br/>&bull;Collaborates with designers, product managers, and executives from concept through execution<br/><br/>&bull;Participates in the creative to effectively develop of online campaigns.<br/><br/>&bull;Remains abreast of current events and trends in the media industry to maintain competitive edge.<br/><br/>&bull;Generates fresh copy to effectively maintain each brand's unique voice and clearly differentiates company products from competitors&rsquo; products.<br/><br/>&bull;Maintains consistency of company&rsquo;s own unique in-house style across a variety of outlets<br/><br/>&bull;Participates in the content production of email marketing and various online projects, when necessary.<br/><br/>&bull;Complies with company policies and procedures.<br/><br/>&bull;Performs other duties as needed.<br/><br/><strong>Education and Experience</strong><br/><br/>&bull;Bachelors degree in English, journalism, marketing, communications, or related field.<br/><br/>&bull;Perfer at least 3 years of experience in media and journalistic industry.<br/><br/>&bull;Or combination of equivalent experience, education, and training.<br/><br/><strong>Skills</strong><br/><br/>&bull;Proficient use of MS Office Products in a MAC environment.<br/><br/>&bull;Above moderate to high levels of English reading, writing, and speaking; active listening, critical thinking; monitoring; coordination; persuasion; instructing; problem solving; analysis; troubleshooting; judgment; originality; and leadership.<br/><br/><strong>Working Conditions and Environment</strong><br/><br/>&bull;Intermittently lift, carry, pull, and push up to 20 pounds.<br/><br/>&bull;Continuously see with visual acuity, sit, balance, grasp, and have repetitive use of arms, wrists, hands, and fingers.<br/><br/>&bull;Frequently hear and talk.<br/><br/>&bull;Intermittently stand, stoop, bend, twist, crouch, kneel, crawl, walk, operate foot and hand controls, squeeze, and reach above shoulders.<br/><br/>&bull;Exposure to electrical equipment, low noise levels, and mild indoor temperatures of hot and cold.<br/><br/>&bull;Constant use of computer.<br/><br/>&bull;Long or odd hours, as needed.<br/><br/>Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.<br/><br/>Qualified candidates should apply online. This position will be based in Greensboro NC. Not a telecommuting position.<br/><br/>Market America is proud to be an equal opportunity employer.<br/><br/>ABOUT MARKET AMERICA, INC. &amp; SHOP.COM<br/><br/>Market America, Inc. is a product brokerage and Internet marketing company that specializes in One-to-One Marketing. Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, NC, the company was founded in 1992 by President and CEO JR Ridinger and has generated over $7.3 billion in accumulated sales. Market America employs over 800 people globally with operations in the United States, Canada, Taiwan, Hong Kong, Australia, Singapore, United Kingdom, and Malaysia. Through the company&rsquo;s shopping website, SHOP.COM, consumers have access to over 50 million products, including Market America exclusive brands and thousands of top retail brands. By combining Market America&rsquo;s entrepreneurial business model with SHOP.COM&rsquo;s powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy&reg;, social shopping integration and countless other features, the company has become the ultimate online shopping destination.<br/><br/>More information is available at MarketAmerica.com (http://www.marketamerica.com).<br/><br/>SHOP.COM is a comparison shopping site designed to meet the shopping needs of the consumer and the business needs of merchants. Leveraging the features of our patented OneCart&reg;, along with extensive partner marketplace integration, a robust Cashback program, and thousands of pages of unique shopping-centric editorial, SHOP.COM helps customers &quot;Shop Smart, Save Big&quot; across thousands of online stores. SHOP.COM also powers ShopCompanion&reg; and The Shopping Vine&reg; (http://theshoppingvine.com), a shopping blog network. For more information, please visit SHOP.COM (http://www.SHOP.com).</div>