workingnomads engineering sr business analyst

Sr Business Analyst


Sr Business Analyst

Long term Remote Opportunity!

What You'll Do

You will support the automation governance activities in Manage Services across our Offer and Delivery processes

This involves identifying and driving automation opportunities across Manage Services support processes

You will identify and help capture requirements and support process design requests. In addition, assist in building and submitting user stories for development based on the processes to be automated

You will support the entire release cycle of the automation requests to ensure on-time delivery of the capability

As part of the role you will front internal business cases, identifying obstacles along the development lifecycle, assisting in clearing those obstacles based on feedback between internal stakeholders/SMEs

Constantly improve and deal with our product's quality - This includes real-live pilot/beta testing, coverage and interaction with early field trials by customers

The role is to drive the automation technology and methodology, provide guidance based on industry best practices and push results based on the needs of the business



Who You'll Work With

You will work with one of the most talented group of engineers in the industry, bringing innovation into the networking world. The team is executing in agile methodology and uses cutting edge development techniques.



Who You Are



Experienced and hands-on automation professional with a very developed sense of understanding how things work and forward thinking mindset to drive a multi-generation development plan

Strong business communication skills

Strong networking background

Strong presentation skills to multiple audience levels

Ability to navigate through obstacles without much oversight and deliver strong results

You should be able to lead topics as well as have experience and ability to front end support-engineers and senior leaders

JPBM Experience Must

WorkFlow Automation Development & Deployments in Manage Services/Networking type environments Must (10+ Years)

Agile - Strong advantage

Lean Six Sigma Principles Advantage

Java/Programming Experience - Advantage

Network Experience - Advantage

SQL/Oracle/Business Intelligence/Tableau/Spunk Experience Advantage

Jira/Rally/QualityCenter Experience Advantage

Cloud Ticketing Experience Advantage

- provided by Dice