indeed sales-marketing contact call center representative

Contact Call Center Representative


At Stericycle, our purpose is connecting people who enjoy accomplishment with providing a pleasant tone, professional interaction and ability to multi-task. Our Contact Call Center Representatives provides inbound Customer Service to a variety of clients in the Medical and Commercial areas.

Your primary responsibility is to receive and respond to customer calls, inquiries and requests and provide the information to our clients. We strive to create a workplace where great people can do great work. We offer opportunities that allow employees to develop their skills and increase their responsibility within the organization.

Our employees receive the training and resources to be excellent performers, and are rewarded financially as they grow. At Stericycle, our vision is provide 100% dedication to every call with customers and our clients. We want our employees to love coming to work, to take pride in delivering our vision, and to feel valued for their contributions. If you want to be a part of our company with an inspired vision, a unique workplace environment please contact us directly.

Essential Duties and Responsibilities

  • Answer urgent and non-urgent phone calls
  • Provide information, document interactions using predefined scripts and templates

Position Requirements

  • Must have High School Diploma or equivalent and be 18 years of age
  • Ability to read, write and comprehend the English language
  • Ability to speak clearly and project good voice tone
  • Ability to accurately document and present information during phone interactions
  • Weekend availability needed

Job Type: Full-time

Salary: $13.00 to $17.00 /hour

Experience:

  • Call Center: 1 year (Preferred)
  • healthcare: 1 year (Preferred)
  • relevant: 1 year (Preferred)

Location:

  • Indianapolis, IN (Preferred)

Work Location:

  • One location
  • Fully Remote

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Tuition reimbursement

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